Terms and Conditions

Terms & Conditions — Prime Pathway Learning

By accessing or purchasing from Prime Pathway Learning, you agree to the following terms and conditions.

1. Digital Products Only

Prime Pathway Learning provides digital training packages, downloadable material, and educational resources.
No physical goods are shipped.

2. One-Time Payment (No Recurring Billing)

All purchases are one-time payments.
We do not offer subscriptions or auto-renewal billing.

3. Delivery of Digital Content

After successful payment:

Training materials are sent instantly to the customer’s email

A confirmation email and receipt are provided

Delivery is completed when the email is successfully sent to the address provided at checkout

If the customer does not receive the material within 24 hours, they must notify us.

4. Customer Responsibilities

By purchasing, the customer agrees that:

They used their own valid and authorized payment method

They reviewed the product description before purchase

They understand the purchase is for digital training content

They will contact support before filing any dispute or chargeback 

5. Refund Policy (Summary)

We offer a 30-day full refund if the customer is not satisfied.
Customers must email support within the 30-day window.

Full policy:
https://primepathwaylearning.com/refund-policy/

6. Chargebacks & Disputes

Filing a dispute without contacting Prime Pathway Learning first is a violation of these Terms & Conditions.

If a chargeback is filed, we will submit:

Proof of email delivery

Purchase receipt

Customer communication

Positive AVS verification

A copy of our Refund Policy

A copy of these Terms & Conditions

This confirms the service was delivered and the customer had 30 days to request a refund.

7. Unauthorized Payments

Prime Pathway Learning verifies transactions using:

Address Verification (AVS)

Billing information validation

Email confirmation

Delivery proof

If digital content was delivered successfully or the customer communicated after purchase, the transaction cannot be considered unauthorized.

 8. Services Received / Non-Receipt Claims

Digital delivery via email is considered full service delivered.
Customers must report non-receipt within 24–48 hours.

If not reported, the claim becomes invalid as per our policy.

9. Intellectual Property

All training material, content, documents, and resources are the property of Prime Pathway Learning.
Redistribution or resale without permission is prohibited.

10. Limitation of Liability

Prime Pathway Learning is not responsible for:

Device issues

Loss of data

Misunderstanding of course content

Business or financial outcomes

Our responsibility is limited to delivering the digital training package purchased.

11. Contact Information

Prime Pathway Learning
484 Leslie Ct Apt 102, Des Plaines, IL 60016
+1 (224) 244-6424
admin@primepathwaylearning.com

www.primepathwaylearning.com